Metbet believes online gaming is purely for entertainment. We want you to stay in control, have fun, and never go beyond your limits. Play responsibly and keep gaming a positive experience.
Responsible gaming means enjoying gaming in a mindful and controlled way. The core goal of Metbet's responsible gaming policy is to help every player keep gaming as a small source of joy in their life — never a burden, never an addiction.
Online gaming can be genuinely fun, but it should never become a financial or mental health problem. That belief is at the heart of Metbet's responsible gaming framework. We want every member to play mindfully, know their limits, and feel comfortable seeking help when needed.
Responsible gaming matters not just for you, but for your family and loved ones too. When you play within your limits as a mindful gamer, gaming becomes a genuinely enjoyable experience. Metbet's responsible gaming platform helps you maintain that balance.
Within Metbet's responsible gaming system, you can set various limits entirely on your own. These limits keep you in control and protect you from excessive gaming.
Limits set via account settings take effect immediately. Reducing a limit applies right away, while increasing a limit typically requires a 7-day waiting period — designed to ensure decisions are made mindfully.
Problem gambling does not always start overnight — habits shift gradually. If you notice any of the following signs, it is time to take action and reach out to Metbet's responsible gaming support:
If any of the signs above apply to you, do not wait — reach out to Metbet's responsible gaming support. Asking for help is not a sign of weakness; it is a bold and conscious decision.
Metbet's self-exclusion feature is a powerful tool that lets you temporarily or permanently close your account on your own terms. It is one of the most important parts of responsible gaming.
During self-exclusion, you will not be able to open a new account. Metbet strictly enforces this policy. Even after the exclusion period ends, reactivating your account requires going through a deliberate review process.
Metbet strictly prevents anyone under 18 from accessing its gaming platform. Protecting minors is a core priority of our responsible gaming policy.
Problem gaming is a serious matter and you do not have to face it alone. As part of Metbet's responsible gaming commitment, we point our members toward professional support.
Remember — asking for help is not a weakness, it is a sign of self-awareness. Metbet is always here for you.
Metbet is more than a gaming platform — we are committed to building a responsible community. Our responsible gaming pledge includes:
Metbet's commitment to responsible gaming goes beyond words — it is reflected in our day-to-day operations. We believe a healthy gaming culture is achievable, and we work toward that goal every day.
Metbet's responsible gaming platform offers a range of smart tools to keep you in control at all times.
Set your own deposit, loss, and session time limits. Reductions take effect immediately; increases require a 7-day waiting period — for your protection.
Take a voluntary break from 24 hours up to 6 weeks. You will not be able to log in to your account during this period.
Temporarily or permanently close your account. All marketing communications are also suspended while self-exclusion is active.
On-screen reminders appear at set intervals — keeping you aware of how long you have been playing and how much you have won or lost.
Every member's age and identity is verified through a rigorous KYC process. Underage access is strictly prevented.
Our support team is available around the clock to provide advice, assistance, or to receive complaints related to responsible gaming.
Sign up on Metbet and complete age verification. Only individuals aged 18 and above may open an account.
Set deposit, time, and loss limits from Account Settings to match your budget.
Enjoy gaming within your limits and keep Reality Check reminders turned on.
For any concerns, reach out to support or activate self-exclusion. We are always here for you.