Metbet FAQ — all your Answers to Your Questions Here

No. Under Metbet's policy, each person may only open one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances may be forfeited. Enjoy all the benefits honestly with just one account.

Yes, KYC verification is required before large withdrawals. Complete the process by submitting a photo of your national ID or passport. Verified accounts benefit from higher withdrawal limits and enhanced account security.

on the login page Click the "Forgot Password?" link. Enter your registered email or mobile number to receive an OTP or reset link. Set a new password and log back in. The whole process takes 2-3 minutes.

If your account is closed or suspended, contact the Metbet support team. In most cases, providing identity verification or additional information is enough to reactivate it. If the suspension is due to suspicious activity, a decision will be communicated once the investigation is complete.

The following deposit methods are supported on Metbet:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Directly from your bank account
• Crypto: USDT (TRC20, ERC20)

Deposits are credited to your account instantly across all methods.

The minimum deposit on Metbet is just BDT 500 (five hundred BDT). Equivalent amounts apply for crypto. You can start small and increase gradually — no pressure.

Deposits are usually instant. If the amount hasn't appeared in your account within 30 minutes:

• Keep the payment transaction ID or screenshot.
• Contact Metbet live chat support.
• Provide the transaction ID and it will be verified quickly and added manually.

Metbet does not charge any additional fees on deposits. However, your payment provider (such as bKash or Nagad) may apply their own transaction fees in accordance with their policies.

Withdrawal requests on Metbet are typically within 1–3 business hours processed within. Accounts with completed KYC verification are processed faster. Bank transfers may take 1–2 business days. For more details, Withdrawal Page See details.

Minimum Withdrawal BDT 500. The maximum limit depends on your account level and KYC status. Standard members can withdraw up to BDT 50,000 per day, while verified members enjoy higher limits.

If a withdrawal is stuck, first check the following:

• Whether your KYC verification is complete.
• Whether the bonus wagering requirements have been met.
• That the payment details are correct.

If the problem persists even when everything looks correct, contact us via live chat — you'll get a quick resolution.

As a new member, Register and make your first deposit, the welcome bonus will be automatically credited to your account. No special code is needed at registration — just make your first deposit.

Wagering requirements must be met before a bonus can be withdrawn. Typically, you need to wager the bonus amount 15–30 times. Conditions vary by bonus, so read the details before accepting any offer. Once wagering is complete, the bonus balance converts to cash.

Metbet's cashback offer returns a set percentage of your total losses over a specific period (usually weekly). Cashback is generally credited directly to your account and comes with low wagering requirements.

Yes. Through Metbet's referral program, both you and the person you refer receive a bonus. The referral bonus is credited to your account as soon as the referred person registers and makes their first deposit.

Metbet offers a huge game collection:

• Live Casino: Live Roulette, Blackjack, Baccarat, Poker
• Slots: Hundreds of themed slots games
• Bingo: Live & Automated Bingo
• Sports Betting: cricket, football, tennis, and many more

New games are added every week.

The minimum bet for Sports Betting on Metbet is just BDT 50. This lets you enjoy the thrill of the match with smaller stakes. With live betting, you can even place bets while the match is in progress. For more details, Bet Page See details.

All games on Metbet run on a Provably Fair algorithm and are regularly audited by independent third-party reviewers. The RTP (Return to Player) rate for slots and casino games is always displayed.

Absolutely. All Metbet games are fully optimized for mobile. You can play directly in your browser or App Download for an even smoother experience. Works on both Android and iOS.

Yes. Metbet uses SSL/TLS encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details, Privacy Policy Read here.

Go to Account Settings and enable 2FA from the "Security" section. You can set it up using an OTP sent to your mobile number or via Google Authenticator. With 2FA active, unauthorized access to your account becomes nearly impossible.

If you notice any unusual activity on your account:

• Change your password immediately.
• Log out from all devices.
• Notify Metbet support immediately.
• If 2FA isn't enabled yet, turn it on now.

Metbet believes in responsible gaming. You can set daily or weekly deposit limits, activate self-exclusion, and take gaming breaks whenever you need. For more details, Responsible Gaming View the page.